Why won't Shopify accept my credit card for plan purchase?

Afaqfsm4
Shopify Partner
2 0 0
Shopify didn't accept my credit card for purchasing a plan
Replies 2 (2)

Shay
Shopify Staff
2914 453 592

Hi @Afaqfsm4 

 

Thank you for reaching out in our community forums about this. Have you had a chance to review our Billing FAQ and the supported payment methods we accept? You can find this information here: Shopify Help Center | Managing your billing information.

 

Some important things to note:

 

  • The card must have international capabilities.
  • The card must be set up to accept recurring transactions.
  • If you are based in India, then you can't use a RuPay card to pay for your Shopify bills.

I recommend calling your bank to confirm that your billing card accepts international charges and recurring transactions. 

Shay | Social Care @ Shopify 
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Afaqfsm4
Shopify Partner
2 0 0

My credit card international pos is also enabled