Will deactivating my account prevent trial charges?

Will deactivating my account prevent trial charges?

Chanuka
Visitor
3 0 0

Hey so i made my first account with a free trial and it ends on septwmber 12th but i deactivated my store today so i wont be charged a penny anymore right?

Replies 3 (3)

Don
Shopify Staff
2787 199 402

Hi there @Chanuka!

 

If you have closed your store down yourself before your trial ended (or if you did not select a paid plan at all) you will not be billed for this store now or at any point in the future.

 

Let us know if there's anything we can help out with or anything you felt was lacking in Shopify for your needs so we can do better.

 

All the best with your future endeavours!

Don | Social Care @ Shopify 
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Chanuka
Visitor
3 0 0
Yeah i deactivated my store but before theey had asked me to choose a plan
and to put my payment details down so it still says that i have the 19usd
plan but store deactivated.
Don
Shopify Staff
2787 199 402

Hi again @Chanuka!

 

Thanks for getting back to me here!

 

As long as you have deactivated your store (as you confirmed here) then no further action is necessary and you won't be billed for this store moving forward.

 

All the best!

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog