Will deactivating Stripe affect my order payment?

Misunderstood
Visitor
1 0 0

Hey I was wonder my order payment is with stripe if I deactivated it will I lose my money ?

Reply 1 (1)

Elias
Shopify Staff
2915 285 501

Hey, @Misunderstood.

 

Thank you for reaching out and posting this question!

 

I understand that you're looking to deactivate Stripe and you'd like to know whether or not you will lose the payouts from Stripe. When you change your credit card payment provider (and deactivate Stripe), Stripe will still be able to send the payouts to your connected bank account. However, it's important to note that you may need to reactivate Stripe in order to issue refunds for any of the orders processed on their gateway. 

 

That being said, I noticed that you're a new member of our Shopify Community! I'd love to hear more about your business, and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
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