Will disabling my store after final payment lead to a refund?

Neydir
Visitor
1 0 0
  • hello, I made the last payment of the shopify store today, now if I disable my store, will there be a refund? It's a big money for me under Turkish conditions and it was paid because I forgot the store.
Reply 1 (1)

Erin
Shopify Staff
969 129 154

Hi, @Neydir. Do you mind if I ask why you'd like to close your store? If there's anything you're struggling with or if you have any questions about Shopify, I'm happy to help!

 

If you were to close your store now you wouldn't automatically receive a refund as refunds are against our Terms of Service. That being said, in this situation we would be able to review your refund request further. For us to do this please reach out to our support team through the Help Centre here. We can't see your account information here over the Shopify Community, but if you speak with us through the page I shared we'd be able to look into this with you in more detail.

 

Please let me know if you have any questions!

Erin | Shopify 
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