Will funds still arrive after unexpected account termination?

Will funds still arrive after unexpected account termination?

RosendoLendo1
Visitor
2 0 0

My Account was Terminated for “AUP” for Completely no reasons on my first payout. If I had Money In Transit will It Still Come???Please let me know

Reply 1 (1)

Don
Shopify Staff
2787 199 402

Hi there, @RosendoLendo1!

 

Sorry to hear you got some bad news in relation to your account here.

 

Could you confirm if you were contacted already by one of our teams about the status of your account, via email or elsewhere?

 

If so, I'd direct any queries you have by way of a response to that contact so you can address them towards the team in question.

 

Let me know if you have not gotten any contact like this, so we can be sure we're on the same page about this. 

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog