Will I be charged fees if my account freezes due to non-payment?

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My query is that if I don't pay, and my account freezes, will fees for forthcoming months be charged after the account freezes?

Reply 1 (1)

Shopify Staff
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Hey, @Abd39.


Thank you for posting this question!


If your store freezes due to a lack of payment, then there will be an outstanding balance that you need to pay in order to reactivate the store. However, any subsequent fees after the store is frozen will stop. If you'd like to learn more, then we've got more information on frozen Shopify stores.


That being said, we'd love to learn more about why you've decided not to continue with your store. Or, if you have any feedback for us, then don't hesitate to let me know!


Elias | Social Care @ Shopify 
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