Will I still receive my funds after my store has been terminated?

bcautorepair
Visitor
2 0 0

My shop got terminated without any reasons. I have $28k in transit funds but my shop got terminated. Will I receive my funds? : ( Ugh why is this happening? : ( somebody help a hardworking man 

Replies 4 (4)

casey-customs
Shopify Partner
143 13 23

Either you will eventually or the amounts will be refunded to your customers. I have no idea either way of course, but be assured that they won't just take the money and run.

greenautopartsl
Visitor
1 0 0

its 5day no onme give me update about my funds i just got a email about termination i was good with wix after seeing ads i came to shopify and shopify do this without any reason they told my money and terminated why they  hell your shopify run ads to scam people and waste business man time worst expercien i ever got i will let all know about this 

electronicspara
Visitor
1 0 0

Did you ever get your money? This just happened to me. I have a lot of money in my account and i’m not sure if i’ll ever get it

Victor
Shopify Staff
2536 232 539

Hi @electronicspara,

 

Thank you for reaching out. Did you receive an email from our team notifying you of the store closure? If so, I'd recommend replying to that email asking for a status update on your payouts. They'll be able to let you know if and when the funds will be paid out to you.

 

If you have not heard from us, please contact our support team via the Help Center for advice on next steps. You can start a live chat without being logged in.

Victor | Social Care @ Shopify 
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