Wrong Bank Account Info

SaditySlumber
New Member
4 0 0
I tried to get a payout but I’m unable to change my bank account info which I input wrong and I don’t know what I put in wrong and I really need help trying to change it.
Replies 7 (7)
Dirk
Shopify Staff
Shopify Staff
1934 224 443

Hey, @SaditySlumber 

 

I'd be happy to help out today. What we'll need to do from here is verify your account and review the situation further. For this, I have sent an email to the email listed on your Forums account with the subject "Shopify Forums Support". If you can reply there with the requested information then we can continue with having your Shopify Payments bank account information updated.

 

If there is anything else I can help you with, please let me know.

 

 

Dirk | Social Care @ Shopify 
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SaditySlumber
New Member
4 0 0
Sadityslumber@gmail.com
SaditySlumber
New Member
4 0 0
Sadityslumber@gmail.com
sphil
New Member
1 0 0

Hello, I am having the same problem. I have already received a payout from shopify and it went smoothly. It is now time for another payout and it says all of a sudden that my bank account information is incorrect. I am unable to change the information due to the fact that this information is already correct. PLEASE assist.

Envymefashionn
Tourist
5 0 1

Hello , I’m having the same problem. 

Katierusso
New Member
2 0 0

Hi @Dirk , the same thing has happened to me. Wrong account but I down know what I put in. 

LashBoss
New Member
5 0 0

I have the same problem can u help me?