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You can’t update your details, you reached the maximum number of attempts

You can’t update your details, you reached the maximum number of attempts

LegramLegram
Visitor
1 0 0

Hey,

 

I've been stuck for 2 weeks with Shopify Payments not verifying my details, even though everything is correct. I’ve already contacted support 8 times, and I’m still waiting on a fix. This is holding up my money and starting to cause refunds.

I’ve got three other stores using the same info with no problems, so this seems like a glitch. What’s the fastest way to get this resolved?

Appreciate any solid advice.

Replies 2 (2)

cozybabe
Tourist
23 0 3

Hello, has your problem been solved? How long did it take on average? I've been waiting for weeks too.

highendgarms
Visitor
3 0 0

Did your issue get resolved? Im in the same spot