You tried to add a payment method too many times. Please contact support.

You tried to add a payment method too many times. Please contact support.

TutuBuy
Visitor
2 0 1

Hi Shopify Support,

 

Good day! I am trying to change my payment method for our online store Tutuban Center - TutuBuy. Current account we have is PayMaya (VISA). However despite indicating the correct/exact address in the PayMaya (VISA) Card, we encountered the first error:

1 error encountered - Province 

 

We tried inputting different combinations for the Address until we encountered the 2nd error:

Error in Change in Payment Method.png

 

Hope to receive your feedback soon so that we can already replace our credit card details before billing statement for Shopify subscription occurs.

 

Thank you!

Reply 1 (1)

AvadaCommerce
Shopify Partner
3879 840 1003

Hi @TutuBuy 

 

Because this is personal information so you should contact Shopify Support directly to have them check it for you.


You could refer to this link, log in to your store account then type in a topic in the search bar, for example, " add payment method " and select Search.

On the following page, scroll down to Get Support and click Continue and you'll be presented with options to contact their Support via chat, email, or schedule a call-back.

 

If you find this helpful, please mark it as a Solution.

Best regards.

banned