Liquid, JavaScript, Temas
Olá,
Estou tentando colocar o pagamento do meu site com o Mercado Pago, mas na hora de finalizar aparece essa mensagem:
app id invalid
O client_id e cliente_secret estão preenchidos de forma correta, já ativei o modo teste e o modo normal (sempre tocando as credencias no gateway) e não me aparece a opção de inserir dados do cartão
Segue abaixo o código do har gerado do retorno do console e o vídeo da tentativa de acesso.
{
"log": {
"version": "1.2",
"creator": {
"name": "WebInspector",
"version": "537.36"
},
"pages": [
{
"startedDateTime": "2023-05-03T23:54:38.604Z",
"id": "page_6",
"title": "https://www.mercadopago.com/cart/preferences",
"pageTimings": {
"onContentLoad": 1333.3119999151677,
"onLoad": 1632.5789999682456
}
}
],
"entries": [
{
"_initiator": {
"type": "other"
},
"_priority": "VeryHigh",
"_resourceType": "document",
"cache": {},
"connection": "906171",
"pageref": "page_6",
"request": {
"method": "POST",
"url": "https://www.mercadopago.com/cart/preferences",
"httpVersion": "http/2.0",
"headers": [
{
"name": ":authority",
"value": "www.mercadopago.com"
},
{
"name": ":method",
"value": "POST"
},
{
"name": ":path",
"value": "/cart/preferences"
},
{
"name": ":scheme",
"value": "https"
},
{
"name": "accept",
"value": "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
},
{
"name": "accept-encoding",
"value": "gzip, deflate, br"
},
{
"name": "accept-language",
"value": "pt-BR,pt;q=0.9,en-US;q=0.8,en;q=0.7"
},
{
"name": "cache-control",
"value": "max-age=0"
},
{
"name": "content-length",
"value": "1570"
},
{
"name": "content-type",
"value": "application/x-www-form-urlencoded"
},
{
"name": "cookie",
"value": "_mp_ci=759264346.1683122817; _d2id=6bb5c16c-1a95-4af4-83a8-7ce23624f3d8-n"
},
{
"name": "origin",
"value": "https://divabellabeauty.com"
},
{
"name": "referer",
"value": "https://divabellabeauty.com/"
},
{
"name": "sec-ch-ua",
"value": "\"Chromium\";v=\"112\", \"Google Chrome\";v=\"112\", \"Not:A-Brand\";v=\"99\""
},
{
"name": "sec-ch-ua-mobile",
"value": "?0"
},
{
"name": "sec-ch-ua-platform",
"value": "\"macOS\""
},
{
"name": "sec-fetch-dest",
"value": "document"
},
{
"name": "sec-fetch-mode",
"value": "navigate"
},
{
"name": "sec-fetch-site",
"value": "cross-site"
},
{
"name": "upgrade-insecure-requests",
"value": "1"
},
{
"name": "user-agent",
"value": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36"
}
],
"queryString": [],
"cookies": [
{
"name": "_mp_ci",
"value": "759264346.1683122817",
"path": "/",
"domain": ".mercadopago.com",
"expires": "2023-05-27T03:04:55.752Z",
"httpOnly": false,
"secure": true,
"sameSite": "None"
},
{
"name": "_d2id",
"value": "6bb5c16c-1a95-4af4-83a8-7ce23624f3d8-n",
"path": "/",
"domain": ".mercadopago.com",
"expires": "2024-05-02T23:52:50.388Z",
"httpOnly": false,
"secure": false
}
],
"headersSize": -1,
"bodySize": 1570,
"postData": {
"mimeType": "application/x-www-form-urlencoded",
"text": "x_reference=41909280080218&x_account_id=TEST-0e2b8575-c0f7-42c2-8cc3-80bce7762a43&x_amount=275.00&x_currency=BRL&x_url_callback=https%3A%2F%2Faline-barros-2023.myshopify.com%2Fservices%2Fping%2Fnotify_integration%2Fmercado_pago%2F62621647194&x_url_complete=https%3A%2F%2Fdivabellabeauty.com%2F62621647194%2Fcheckouts%2F00129c69270ba8919ba8987462484fdf%2Foffsite_gateway_callback&x_shop_country=BR&x_shop_name=Aline+Barros+2023&x_test=true&x_customer_first_name=Aline&x_customer_last_name=Barros&x_customer_email=rajaba21%40icloud.com&x_customer_phone=19+99800-4228&x_customer_billing_country=BR&x_customer_billing_city=Campinas&x_customer_billing_company=33863390857&x_customer_billing_address1=Rua+J%C3%BAlio+da+Silva+Batista+%2C+238&x_customer_billing_address2=Jd+Londres&x_customer_billing_state=SP&x_customer_billing_zip=13060-221&x_customer_billing_phone=19+99800-4228&x_customer_shipping_country=BR&x_customer_shipping_first_name=Aline&x_customer_shipping_last_name=Barros&x_customer_shipping_city=Campinas&x_customer_shipping_company=33863390857&x_customer_shipping_address1=Rua+J%C3%BAlio+da+Silva+Batista+%2C+238&x_customer_shipping_address2=Jd+Londres&x_customer_shipping_state=SP&x_customer_shipping_zip=13060-221&x_customer_shipping_phone=19+99800-4228&x_invoice=%2341909280080218&x_description=Aline+Barros+2023+-+%2341909280080218&x_url_cancel=https%3A%2F%2Fdivabellabeauty.com%2F62621647194%2Fcheckouts%2F00129c69270ba8919ba8987462484fdf%3Fkey%3D42af84fc995ab78f28d7c74239ccff19&x_signature=3ee3a699deb53ac4c568e3c7c63ca1c10f8310added1338edf46c5809bde0184",
"params": [
{
"name": "x_reference",
"value": "41909280080218"
},
{
"name": "x_account_id",
"value": "TEST-0e2b8575-c0f7-42c2-8cc3-80bce7762a43"
},
{
"name": "x_amount",
"value": "275.00"
},
{
"name": "x_currency",
"value": "BRL"
},
{
"name": "x_url_callback",
"value": "https%3A%2F%2Faline-barros-2023.myshopify.com%2Fservices%2Fping%2Fnotify_integration%2Fmercado_pago%2F62621647194"
},
{
"name": "x_url_complete",
"value": "https%3A%2F%2Fdivabellabeauty.com%2F62621647194%2Fcheckouts%2F00129c69270ba8919ba8987462484fdf%2Foffsite_gateway_callback"
},
{
"name": "x_shop_country",
"value": "BR"
},
{
"name": "x_shop_name",
"value": "Aline+Barros+2023"
},
{
"name": "x_test",
"value": "true"
},
{
"name": "x_customer_first_name",
"value": "Aline"
},
{
"name": "x_customer_last_name",
"value": "Barros"
},
{
"name": "x_customer_email",
"value": "rajaba21%40icloud.com"
},
{
"name": "x_customer_phone",
"value": "19+99800-4228"
},
{
"name": "x_customer_billing_country",
"value": "BR"
},
{
"name": "x_customer_billing_city",
"value": "Campinas"
},
{
"name": "x_customer_billing_company",
"value": "33863390857"
},
{
"name": "x_customer_billing_address1",
"value": "Rua+J%C3%BAlio+da+Silva+Batista+%2C+238"
},
{
"name": "x_customer_billing_address2",
"value": "Jd+Londres"
},
{
"name": "x_customer_billing_state",
"value": "SP"
},
{
"name": "x_customer_billing_zip",
"value": "13060-221"
},
{
"name": "x_customer_billing_phone",
"value": "19+99800-4228"
},
{
"name": "x_customer_shipping_country",
"value": "BR"
},
{
"name": "x_customer_shipping_first_name",
"value": "Aline"
},
{
"name": "x_customer_shipping_last_name",
"value": "Barros"
},
{
"name": "x_customer_shipping_city",
"value": "Campinas"
},
{
"name": "x_customer_shipping_company",
"value": "33863390857"
},
{
"name": "x_customer_shipping_address1",
"value": "Rua+J%C3%BAlio+da+Silva+Batista+%2C+238"
},
{
"name": "x_customer_shipping_address2",
"value": "Jd+Londres"
},
{
"name": "x_customer_shipping_state",
"value": "SP"
},
{
"name": "x_customer_shipping_zip",
"value": "13060-221"
},
{
"name": "x_customer_shipping_phone",
"value": "19+99800-4228"
},
{
"name": "x_invoice",
"value": "%2341909280080218"
},
{
"name": "x_description",
"value": "Aline+Barros+2023+-+%2341909280080218"
},
{
"name": "x_url_cancel",
"value": "https%3A%2F%2Fdivabellabeauty.com%2F62621647194%2Fcheckouts%2F00129c69270ba8919ba8987462484fdf%3Fkey%3D42af84fc995ab78f28d7c74239ccff19"
},
{
"name": "x_signature",
"value": "3ee3a699deb53ac4c568e3c7c63ca1c10f8310added1338edf46c5809bde0184"
}
]
}
},
"response": {
"status": 400,
"statusText": "",
"httpVersion": "http/2.0",
"headers": [
{
"name": "content-length",
"value": "14"
},
{
"name": "content-security-policy-report-only",
"value": "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://www.gstatic.com https://www.google.com https://adservice.google.com https://www.googleadservices.com https://*.mlstatic.com https://js-agent.newrelic.com https://*.hotjar.com https://*.nr-data.net https://www.google-analytics.com https://analytics.tiktok.com https://connect.facebook.net https://*.googlesyndication.com https://tags.creativecdn.com https://www.googletagmanager.com https://googleads.g.doubleclick.net https://www.datadoghq-browser-agent.com https://maps.googleapis.com https://ssl.google-analytics.com https://static.meli.com https://*.mercadolibre.com https://*.mercadopago.com; report-to endpoint-csp; report-uri https://events.mercadolibre.com/csp/reports"
},
{
"name": "content-type",
"value": "text/plain; charset=utf-8"
},
{
"name": "date",
"value": "Wed, 03 May 2023 23:54:39 GMT"
},
{
"name": "referrer-policy",
"value": "no-referrer-when-downgrade"
},
{
"name": "reporting-endpoints",
"value": "endpoint-csp=\"https://events.mercadolibre.com/csp/v2/reports\""
},
{
"name": "strict-transport-security",
"value": "max-age=31536000; includeSubDomains; preload"
},
{
"name": "via",
"value": "1.1 72edd10a8060c70d07d0df3ad81cc712.cloudfront.net (CloudFront)"
},
{
"name": "x-amz-cf-id",
"value": "LxuJ0pRKZYWtmVQbAfIEP3-z1QMj7NiYhv1JsDq-sy0dh0R29Uv5vA=="
},
{
"name": "x-amz-cf-pop",
"value": "GRU1-C1"
},
{
"name": "x-cache",
"value": "Error from cloudfront"
},
{
"name": "x-content-type-options",
"value": "nosniff"
},
{
"name": "x-d2id",
"value": "6bb5c16c-1a95-4af4-83a8-7ce23624f3d8"
},
{
"name": "x-request-device-id",
"value": "6bb5c16c-1a95-4af4-83a8-7ce23624f3d8"
},
{
"name": "x-request-id",
"value": "9911bb83-b825-4ab2-87c1-30e75bc8a378"
},
{
"name": "x-xss-protection",
"value": "1; mode=block"
}
],
"cookies": [],
"content": {
"size": 14,
"mimeType": "text/plain",
"text": "app id invalid"
},
"redirectURL": "",
"headersSize": -1,
"bodySize": -1,
"_transferSize": 1108,
"_error": null
},
"serverIPAddress": "13.227.126.95",
"startedDateTime": "2023-05-03T23:54:38.592Z",
"time": 1396.029000082709,
"timings": {
"blocked": 14.059000067256392,
"dns": 292.62100000000004,
"ssl": 218.22299999999996,
"connect": 737.77,
"send": 0.5750000000000455,
"wait": 350.5109999867975,
"receive": 0.493000028654933,
"_blocked_queueing": 12.041000067256391
}
}
]
}
}
Obrigada,
Alne Barros
Bom dia! Estou com o mesmo problema. Como você conseguiu resolver? Poderia me ajudar? Por favor...
Olá @BiancaJRR!
Pelo que informou eu entendo que você também está usando o Mercado Pago e está encontrando a mensagem "app id invalid" na finalização da compra, certo? Você já entrou em contato com o Mercado Pago para conferir essa questão?
Devo esclarecer que o Mercado Pago é um provedor desenvolvido por terceiros, portanto, nós da Shopify não somos familiares com a integração e não temos acesso às ferramentas internas do Mercado Pago. Acredito que esse erro é um problema na integração do provedor com a plataforma.
Assim, o melhor suporte para te auxiliar neste processo e investigar o que está acontecendo é o suporte do Mercado Pago. Sugiro que você entre em contato diretamente com eles, pois eles com certeza vão poder investigar o que está acontecendo com a integração como também checar se as suas credenciais para conectar o provedor estão válidas e ativas. Veja a página de contato do Mercado Pago aqui.
Se tiver alguma outra dúvida, continuamos à disposição!
Paula | Social Care @ Shopify
- A minha resposta foi útil? Clique em Curtir para me dizer!
- Sua dúvida foi respondida? Clique em Aceitar Solução
- Para saber mais visite nossa Central de Ajuda Shopify ou nosso Shopify Blog
Você é aquele lojista que criou múltiplas lojas para usufruir do período de avaliação...
By Paula Aug 15, 2024Antes de tomar a decisão de comprar de uma loja virtual, podem surgir algumas dúvida...
By Amalia Aug 1, 2024Se você está em Portugal e utiliza o Shopify Payments, este artigo foi feito para voc...
By Paula Jul 18, 2024