Q&A di tipo tecnico

Michele27 · ‎07-25-2021

Quando provo a personalizzare la mail e aggiungo il mio logo mi mostra l'http dell'immagine (png) come posso risolverlo

MarcoReleasit · ‎07-26-2021

Il problema è il {{shop.email_logo_url}} nella prima riga. Rimuovilo completamente dalla prima riga e vedrai che il link scomparirà e il logo invece rimarrà

Fammi sapere se il problema è risolto!

Visualizza soluzione nel messaggio originale

MarcoReleasit · ‎07-26-2021

Ciao @Michele27 !

Puoi copiare qui tutto il codice di uno dei template che ti da questo problema così posso capire dov'è il problema?

Michele27 · ‎07-26-2021

{% capture email_title %}Grazie per il tuo acquisto! {% endcapture %}

{% capture email_body %}

{% if requires_shipping %}

{% case delivery_method %}

{% when 'pick-up' %}

Riceverai un'e-mail quando il tuo ordine sarà pronto per il ritiro.

{% when 'local' %}

CIao {{ customer.first_name }}, stiamo preparando il tuo ordine per la consegna.

{% else %}

Ciao {{ customer.first_name }}, stiamo preparando il tuo ordine per essere spedito. Ti avviseremo quando sarà stato inviato.

{% endcase %}

{% if delivery_instructions != blank %}

<p><b>Delivery information:</b> {{ delivery_instructions }}</p>

{% endif %}

{% endcapture %}

<!DOCTYPE html>

<head>

<title>{{ email_title }}</title>

<style>

.button__cell { background: {{ shop.email_accent_color }}; }

a, a:hover, a:active, a:visited { color: {{ shop.email_accent_color }}; }

</style>

</head>

<body>

<tr>

<td>

<tr>

<tr>

<td>

<tr>

{%- if shop.email_logo_url %}

{%- else %}

</h1>

{%- endif %}

</td>

Ordine {{ order_name }}

</span>

</td>

</tr>

</table>

</td>

</tr>

</table>

</center>

</td>

</tr>

</table>

<tr>

<tr>

<td>

<h2>{{ email_title }}</h2>

<p>{{ email_body }}</p>

{% if order_status_url %}

<tr>

</tr>

<tr>

<tr>

<td class="button__cell"><a href="{{ order_status_url }}" class="button__text">Visualizza il tuo ordine</a></td>

</tr>

</table>

{% if shop.url %}

<tr>

<td class="link__cell">o <a href="{{ shop.url }}">Visita il nostro negozio</a></td>

</tr>

</table>

{% endif %}

</td>

</tr>

</table>

{% else %}

{% if shop.url %}

<tr>

<tr>

<td class="button__cell"><a href="{{ shop.url }}" class="button__text">Visita il nostro negozio</a></td>

</tr>

</table>

</td>

</tr>

</table>

{% endif %}

</td>

</tr>

</table>

</center>

</td>

</tr>

</table>

{% assign gift_card_line_item = line_items | where: "gift_card" %}

{% if gift_card_line_item.first %}

<tr>

<tr>

<td>

</td>

</tr>

</table>

<tr>

<td>

<p> You’ll receive separate emails for any gift cards.</p>

</td>

</tr>

</table>

</center>

</td>

</tr>

</table>

{% endif %}

<tr>

<tr>

<td>

<h3>Riepilogo ordine</h3>

</td>

</tr>

</table>

<tr>

<td>

{% for line in subtotal_line_items %}

<table>

<td>

{% if line.image %}

{% endif %}

</td>

{% if line.product.title %}

{% assign line_title = line.product.title %}

{% else %}

{% assign line_title = line.title %}

{% endif %}

{% if line.quantity < line.quantity %}

{% capture line_display %} {{ line.quantity }} of {{ line.quantity }} {% endcapture %}

{% else %}

{% assign line_display = line.quantity %}

{% endif %}

<span class="order-list__item-title">{{ line_title }} × {{ line_display }}</span><br/>

{% if line.variant.title != 'Default Title' %}

<span class="order-list__item-variant">{{ line.variant.title }}</span><br/>

{% endif %}

{% if line.selling_plan_allocation %}

<span class="order-list__item-variant">{{ line.selling_plan_allocation.selling_plan.name }}</span><br/>

{% endif %}

{% if line.refunded_quantity > 0 %}

<span class="order-list__item-refunded">Refunded</span>

{% endif %}

{% if line.discount_allocations %}

{% for discount_allocation in line.discount_allocations %}

{% if discount_allocation.discount_application.target_selection != 'all' %}

<span>

(-{{ discount_allocation.amount | money }})

</span>

{% endif %}

{% endfor %}

{% endif %}

</td>

{% if line.original_line_price != line.final_line_price %}

<del class="order-list__item-original-price">{{ line.original_line_price | money }}</del>

{% endif %}

{% if line.final_line_price > 0 %}

{% else %}

Gratis

{% endif %}

</p>

</td>

</table>

</td>

</tr>{% endfor %}

</table>

<tr>

<td>

{% for discount_application in discount_applications %}

{% if discount_application.target_selection == 'all' %}

{% capture discount_title %}

{% if discount_application.title %}

{% else %}

Discount

{% endif %}

{% endcapture %}

<p>

<span>Sconto</span>

<span class="subtotal-line__discount-title">{{ discount_title }}</span>

</span>

</p>

</td>

<strong>-{{ discount_application.total_allocated_amount | money }}</strong>

</td>

</tr>

{% endif %}

{% endfor %}

<p>

<span>Prezzo</span>

</p>

</td>

<strong>{{ subtotal_price | money }}</strong>

</td>

</tr>

{% if delivery_method == 'pick-up' %}

<p>

<span>Pickup</span>

</p>

</td>

<strong>{{ shipping_price | money }}</strong>

</td>

</tr>

{% else %}

<p>

<span>Spedizione</span>

</p>

</td>

<strong>{{ shipping_price | money }}</strong>

</td>

</tr>

{% endif %}

{% if current_total_duties %}

<p>

<span>Duties</span>

</p>

</td>

<strong>{{ current_total_duties | money }}</strong>

</td>

</tr>

{% endif %}

<p>

<span>Tasse</span>

</p>

</td>

<strong>{{ tax_price | money }}</strong>

</td>

</tr>

{% if total_tip and total_tip > 0 %}

<p>

</p>

</td>

<strong>{{ total_tip | money }}</strong>

</td>

</tr>

{% endif %}

</table>

<p>

<span>Totale</span>

</p>

</td>

<strong>{{ total_price | money_with_currency }}</strong>

</td>

</tr>

</table>

{% if total_discounts > 0 %}

Hai risparmiato <span class="total-discount--amount">{{ total_discounts | money }}</span>

</p>

{% endif %}

{% assign transaction_size = 0 %}

{% assign transaction_amount = 0 %}

{% for transaction in transactions %}

{% unless transaction.kind == "capture" or transaction.kind == "void" %}

{% assign transaction_size = transaction_size | plus: 1 %}

{% assign transaction_amount = transaction_amount | plus: transaction.amount %}

{% endunless %}

{% endfor %}

{% if transaction_size > 1 or transaction_amount < total_price %}

{% for transaction in transactions %}

{% if transaction.status == "success" and transaction.kind == "authorization" or transaction.kind == "sale" %}

{% if transaction.payment_details.credit_card_company %}

{% capture transaction_name %}{{ transaction.payment_details.credit_card_company }} (ending in {{ transaction.payment_details.credit_card_last_four_digits }}){% endcapture %}

{% else %}

{% capture transaction_name %}{{ transaction.gateway_display_name }}{% endcapture %}

{% endif %}

<p>

<span>{{transaction_name}}</span>

</p>

</td>

<strong>{{ transaction.amount | money }}</strong>

</td>

</tr>

{% endif %}

{% if transaction.kind == 'refund' %}

{% if transaction.payment_details.credit_card_company %}

{% assign refund_method_title = transaction.payment_details.credit_card_company %}

{% else %}

{% assign refund_method_title = transaction.gateway %}

{% endif %}

<p>

<span>Refund</span>

<br>

<small>{{ refund_method_title | capitalize }}</small>

</p>

</td>

<strong>- {{ transaction.amount | money }}</strong>

</td>

</tr>

{% endif %}

{% endfor %}

</table>

{% endif %}

</td>

</tr>

</table>

</td>

</tr>

</table>

</center>

</td>

</tr>

</table>

<tr>

<tr>

<td>

<h3>Informazioni cliente</h3>

</td>

</tr>

</table>

<tr>

<td>

<tr>

{% if requires_shipping and shipping_address %}

<h4>Indirizzo di spedizione</h4>

</td>

{% endif %}

{% if billing_address %}

<h4>Indirizzo di fatturazione</h4>

</td>

{% endif %}

</tr>

</table>

<tr>

{% if requires_shipping and shipping_address %}

<h4>Spedizione</h4>

<p>{{ shipping_method.title }}</p>

</td>

{% endif %}

{% assign transaction_count = transactions | size %}

{% if transaction_count > 0 %}

<h4>Metodo di pagamento</h4>

{% for transaction in transactions %}

{% if transaction.status == "success" or transaction.status == "pending" %}

{% if transaction.kind == "authorization" or transaction.kind == "sale" %}

{% if transaction.payment_details.credit_card_company %}

<span>che finisce con {{ transaction.payment_details.credit_card_last_four_digits }} — <strong>{{ transaction.amount | money }}</strong></span>

</p>

{% elsif transaction.gateway_display_name == "Gift card" %}

che finisce con {{ transaction.payment_details.gift_card.last_four_characters | upcase }} — <strong>{{ transaction.amount | money }}</strong> <br />

Gift card balance: {{ transaction.payment_details.gift_card.balance | money }}

</p>

{% else %}

{{ transaction.gateway_display_name }} — <strong>{{ transaction.amount | money }}</strong>

</p>

{% endif %}

{% endfor %}

</td>

{% endif %}

</tr>

</table>

</td>

</tr>

</table>

</center>

</td>

</tr>

</table>

<tr>

<tr>

<td>

<p class="disclaimer__subtext">Se hai domande, rispondi a questa email o contattaci a <a href="mailto:{{ shop.email }}">{{ shop.email }}</a></p>

</td>

</tr>

</table>

</center>

</td>

</tr>

</table>

</td>

</tr>

</table>

</body>

</html>

MarcoReleasit · ‎07-26-2021

Ciao @Michele27

Il problema è il {{shop.email_logo_url}} nella prima riga. Rimuovilo completamente dalla prima riga e vedrai che il link scomparirà e il logo invece rimarrà

Fammi sapere se il problema è risolto!

Michele27 · ‎07-26-2021

Ha funzionato grazie mille @MarcoReleasit

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