FROM CACHE - fr_header

my store dadonti.myshopifyclosed please i need help

my store dadonti.myshopifyclosed please i need help

ferchichi
Visiteur
2 0 0

my store dadonti.myshopify  closed please i need help

1 RÉPONSE 1

Ethan
Shopify Staff (Retired)
1254 298 174

Hi @ferchichi ,

 

Welcome on the community forum !

 

I'm noticing that you are writing in English in the french community forum, so I'm answering in English but we can switch to French if you like.

 

I'm sorry to hear that your store got closed, in order for us to investigate what's the reason behind this we would need to access your account. Unfortunately, at the moment we're not providing account specific support through community forum. However, our support team will be happy to look into this for you, you'll need to contact them over email/phone/chat in English or over email in French

 

I'm still available for any question you might have

Ethan | Social Care @ Shopify 
 - Ma réponse est-elle utile? Cliquez sur J'aime pour me le faire savoir! 
 - Votre question a-t-elle été répondue? Sélectionnez Accepter comme solution
 - Pour en savoir plus, visitez notre Centre d'aide en français ou le Blog Shopify