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Page deleted by error

AhmedSedd
Visiteur
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Someone of my team deleted pages by error, and there is no backup, Is there any to restore them ? It is very critical problem 😞

 

1 SOLUTION APPROUVÉE

Ethan
Shopify Staff (Retired)
1254 298 174

Succès.

Hi @AhmedSedd ,

 

Welcome to the community forum ! 

 

First, I just wanted to let you know that you're writing in English while being in the French community part. I'll answer you in English but I can switch to French if you need. 

 

Unfortunately, when you're deleting a product, a page or anything else from your Shopify admin there is no way to restore it. This is explained in this documentation that you can check. 

 

The only way to create a backup of your store in order to restore at a certain point would be to use a backup third-party app. You can find these apps directly in our app store here. I'm putting a few apps down here that are appreciated by our users : 

 

Both apps have a free trial period so you can go ahead and test them to see if that would fit your needs. 

 

Apart from this problem, is everything alright with your store ? 

 

I'm still available for any questions you may have. 

Ethan | Social Care @ Shopify 
 - Ma réponse est-elle utile? Cliquez sur J'aime pour me le faire savoir! 
 - Votre question a-t-elle été répondue? Sélectionnez Accepter comme solution
 - Pour en savoir plus, visitez notre Centre d'aide en français ou le Blog Shopify

Voir la solution dans l'envoi d'origine

1 RÉPONSE 1

Ethan
Shopify Staff (Retired)
1254 298 174

Succès.

Hi @AhmedSedd ,

 

Welcome to the community forum ! 

 

First, I just wanted to let you know that you're writing in English while being in the French community part. I'll answer you in English but I can switch to French if you need. 

 

Unfortunately, when you're deleting a product, a page or anything else from your Shopify admin there is no way to restore it. This is explained in this documentation that you can check. 

 

The only way to create a backup of your store in order to restore at a certain point would be to use a backup third-party app. You can find these apps directly in our app store here. I'm putting a few apps down here that are appreciated by our users : 

 

Both apps have a free trial period so you can go ahead and test them to see if that would fit your needs. 

 

Apart from this problem, is everything alright with your store ? 

 

I'm still available for any questions you may have. 

Ethan | Social Care @ Shopify 
 - Ma réponse est-elle utile? Cliquez sur J'aime pour me le faire savoir! 
 - Votre question a-t-elle été répondue? Sélectionnez Accepter comme solution
 - Pour en savoir plus, visitez notre Centre d'aide en français ou le Blog Shopify