Hey, I have a problem with the shopify payments..When a person pays, even though all his information is correct, a message appears that (an error has occurred) and this is what caused me to lose customers.. Please help
Hi @Sara47 ,
Welcome to the community forum !
I noticed that you're writing a post in English on the french community forum, so I will answer you in English but I wanted to let you know that I can switch to french if needed.
In order to have a better understanding of the problem, could you provide more information about the problem you're facing by answering the questions below ?
I'm waiting for your answer, and I'm available for any other question you may have.
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