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A solution for Wisepad 3 is not showing on iPad

A solution for Wisepad 3 is not showing on iPad

abg442
Shopify Partner
3 0 0

I went through a lengthy support call in which a solution was not presented. I was able to sort through the issue:

 

- enable bluetooth on your ipad

- in the POS app go to settings -> checkout, payment types -> default payment types, then toggle on credit/debit Shopify payments

 

- in your iPad preferences search for "location", then turn on location services (needed for the Wisepad)

 

- you should now be able to go to the Shopify POS, then to settings -> hardware, set up hardware -> card reader 

 

The Wisepad 3 should now show in the list. Hope this helps.

 

 

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