We are wanting to start up one of the loyalty apps and need to select a customer in order for their purchase to count toward their points. Are there any apps that can scan a barcode (real scanner or QR with the camera) and pull up the associated customer?
Hi All, I am looking to include this as a feature in one of our apps on POS. When you are saying physical cards, this would have some sort of barcode or QR code on it, correct? I also assume that this field would be something that was random and not printed once the customer was registered? Here is how I see the flow of this, please let me know if it sounds correct.
Yes, exactly. I'm still new and just started my brick and mortar store. I'm also looking for this feature.
Looking at earlier post, it looks like someone is already able to do this by just adding the barcode info to the last name of the customer. So I don't see why we can't just have a barcode field for a customer.
Max_Sadlowski : Yes that's correct and i would even say if the customer can have an app on his/her phone, that we can scan the barcode, so as not to give plastic (eco friendly). And the App may have other use for the customer too.
Yes, we are hoping they can be used as membership cards so we can identify who is a wine club member vs. regular customer. We would scan the card and their information would come up on the POS.
It would also be very beneficial to load expiration dates on the cards so we can track when their membership is set to expire.
I thought this would be an ideal solution as well… I spoke to Shopify support and we concluded that the only way to make this work is to enter your customers as products. Even then, it doesn’t allow for their info to come up on the POS.
Not a valid solution for what we’re looking for.
Hi all, I've been looking at this issue for a few days. Based on my understanding, an app like this could work, but only with a mobile device's camera and not a physical bluetooth barcode scanner (at least not without exploiting some unintuitive workarounds such as having dummy products linked with every customer). Unfortunately, Shopify doesn't seem to provide programmatic access to bluetooth barcode scanner events https://community.shopify.com/c/Shopify-APIs-SDKs/App-Bridge-Scanner-Capture-Action-with-Bluetooth-B....
I appreciate this is probably suboptimal, but would this caveat be a deal-breaker for potential users? Cheers.
Hi all, thank you for the use cases and details, all very helpful. I've added this to our internal list of feature requests.
has any of the items in this thread been added? seems like the thread died out and i am interested in this as well - i have the same issues that everyone else notated.
Since there was still no solution to this use case, I decided to build an app specifically for this. I welcome you to check out the Barcodify - Customer Selector app, which has just been approved by Shopify. The app enables you to associate a customer with a barcode/QR code and then simply pull up the associated customer or add the customer to the POS cart using the same barcode/QR code.
There's a 14-day free trial and a quick starter guide with a video walkthrough if you wish to see the app in action first.