B2B customers get consumer prices when going to check out?

B2B customers get consumer prices when going to check out?

hermans2024
Visitor
1 0 0

I have a Shopify Advance Plan. Why my B2B clients are getting the wholesaler price first but when checking out in the cart shows the regular customer price? How can I fix this.   

Reply 1 (1)

Ollie
Shopify Staff
2550 460 420

Hey @hermans2024

 

Thanks for reaching out. 

 

Since we do not have account or store-specific access to information from the Community forums, it would be best to speak directly with our live support about the situation. You can get in direct contact with our live support by navigating to the Help Center.


Once you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to Speak with support and you will be connected with a Support Advisor.

 

Let us know if you have any questions. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog