Barcode scanner can read codes but fails to enter products

Barcode scanner can read codes but fails to enter products

Seacut
Tourist
11 0 2

Hello,

After many hours of frustration, I have finally connected my CHS 7Qi scanner to the POS app on an Android tablet. I have all my products uploaded with UPCs, but when I scan a barcode, I get a "barcode not recognized" error. If I select the search bar and scan the same barcode, though, it correctly enters the code and brings up the product in the search results. Has anyone found a solution to this problem?

Thank you!

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