Barcode Scanning Suddenly Experiencing Issues

LuxApparel
New Member
1 0 1

I have the same issue on scanning but strange thing is that after scanning the product the price is different from the Admin/Product.

When manually entering the UPCs, it shows the correct price. Is there a cache that I can do to clear this on my iPhone?

solyoung
New Member
2 0 1

Bump... Same problem, here in September of 2021. We're trying to open a store today and this came up. I'm kind of shocked that Shopify hasn't responded and offered a solution. Honestly, about to go in to panic mode.

solyoung
New Member
2 0 1

For anyone still having this problem, Kelsey from Shopify helped us resolve the issue. It turned out the items weren't flagged for the Point of Sale sales channel (only the Online Store channel). Going through our items and assigning the Point of Sale sales channel resolved the issue.

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