Retail hardware, software, and Shopify Point of Sale
We just started using Shopify plastic gift cards. A customer redeemed it. We wanted to reload and resell the card, but the system says it's already been used.
This doesn't seem to make sense that gift cards would be a one-time use plastic?
Are we missing something?
You are not missing something.
The physical gift card is not reusable.
We ran into this issue when we switched to Shopify as well. We are less than impressed by Shopifys gift card function in general.
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