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Can I use Mobile Socket 1D for barcode scanning in inventory management?

Bellaboutique04
Tourist
8 0 2

Hi,

I have purchased the Mobile Socket 1D.  New inventory has arrived that contains a barcode.  Instead of using the camera to scan the barcode can I use the mobile socket to scan the barcode when entering inventory.  right now

Accepted Solution (1)
Olivia
Shopify Staff
1715 146 308

This is an accepted solution.

Thanks for getting back to me, @Bellaboutique04!

 

Only the app works for inventory scanning at this time. Let me know if there's any confusion around that.


Warm regards,

Olivia | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 3 (3)

Olivia
Shopify Staff
1715 146 308

Hi, @Bellaboutique04!

 

Thank you for sharing your question with our network.

 

The Socket Mobile 1D barcode scanner is intended for use when adding products to the cart, but will not work to scan inventory. If you do try to scan new inventory, you will see an error that reads "Unrecognized barcode" and will not be able to proceed. To read more about this scanner and frequently asked questions, make sure to check out our official documentation. 

 

I assume you are already using the inventory scanner feature that is built into the Shopify app? If so, you can expect that to work with a camera which is currently the quickest way to import new product data. 

 

I trust that answers your question, but let us know if anything else comes up.


Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Bellaboutique04
Tourist
8 0 2

Thank you for the answer.  Does the mobile socket 2D scanner work for inventory scanning?  

 

Olivia
Shopify Staff
1715 146 308

This is an accepted solution.

Thanks for getting back to me, @Bellaboutique04!

 

Only the app works for inventory scanning at this time. Let me know if there's any confusion around that.


Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog