Custom Data - How to get customer metafields to show on Shopify POS

Custom Data - How to get customer metafields to show on Shopify POS

smallretailer
Visitor
1 0 6

Just like Product metafields appear on product page in Shopify POS.  How do I get Customer metafields to appear when viewing a customer?  Also can customer metafields be editable in the POS app when viewing a customer?

 

We have sales clerks that only have access to POS app but need the ability to view the metaobject we created and linked to customer metafield definition.  We track equipment info associated to our customers and it's important our sales clerks can easily access the data for warranty and service follow-ups.

Replies 3 (3)

päijän
Visitor
1 0 0

Any answers to this? We have the same issue. Product meta fields used for our financial system integration and POS doen´t collect product metaobjects for orders and this causes that we have to move all POS sales to financial system manually.

 

mlg83
Shopify Partner
13 0 3

This would be a great addition. I was looking to do the same. Being able to have a customer's birthday or something similar visible on the POS app would be great!

IDB-RSM
Shopify Partner
13 0 0

Same question here in March 2025.

 

If user-defined customer metafields can't be displayed in Shopify POS (either for registration or for consultation), then what does Shopify mean in its support article by "You can also create customer metafields in the Custom data setting in your Shopify admin. Metafields include other specialized information about your customers such as, their birthday and shoe size that display on the customer details screen of the Shopify POS" Shopify Help Center | Creating a customer profile on Shopify POS

 

I'd be very happy to have some extra fields in Shopify POS. For example, we care about tracking in which store a customer was registered and it would help having a metafield that the sale assistant can select the store location from.