So with the new POS upgrade we cannot get our Customer View App to show anything more than the item and price.. It wont show the payment or transaction details or anything about checkout.. Just the item (See photo below).. HOWEVER, of course... it Works just fine with the Classic View POS.....
We unpaired, re installed, updated all software again then Sat on phone with support.. Then I tired it with my Galaxy Tablet.. same thing.. works fine on classic view, not on the new POS UPDATE..
Anyone else have this issue or did have this issue and knows the solution? I cannot believe I am the only one who this is happening to..
HARDWARE we are Using
Ipad 11 - ioS - Latest Version
Android Galaxy 9 - updated
Tap and Chip
Socket Scan Gun
EDIT: 10 Minutes later and now they have removed the ability to Switch Back to Classic Mode.. So now I cannot use Customer View at all...
Have you created a collection on your online store and experienced an issue with adding yo...By Ollie Aug 24, 2022