Customizing POS & mobile receipt per location

[kedrodriguez]

It seems that I can customize physical receipts per-location but cannot do so with the "POS and mobile receipt." Can anyone suggest a workaround here?

[OneCommerce]

Hello @kedrodriguez ,

You're correct that in Shopify, you can customize physical receipts per-location, but the "POS and mobile receipt" is a global setting that applies to all locations.

This means that if you make changes to the "POS and mobile receipt" settings, they will apply to all locations that use the same receipt template. You cannot customize the "POS and mobile receipt" settings on a per-location basis.

If you need to have different "POS and mobile receipt" settings for different locations, you can create multiple receipt templates and assign them to different locations. Here's how:

1. Go to Shopify admin panel -> "Settings" -> "Hardware"
2. Go to "Receipts" section -> click "Receipt templates".
3. Click "Create a new template".
4. Customize the new receipt template as desired.
5. Once you've created the new template, click "Actions" -> "Duplicate"
6. Customize the duplicated template
7. Repeat for each location
8. Assign each location its appropriate receipt template in the "Locations" section of your Shopify admin.

Hope these can help. Please let us know if you have any further questions.

Regards,

OneCommerce team.

[kedrodriguez]

Hi! Is it possible to get updated guidance on this? I'm not sure if the UI has changed but I cannot find "Settings" -> "Hardware" or "Receipts" section -> click "Receipt templates".

[LLL88]

I am experiencing this same issue. I want to customise the text of the mobile reciept.