Default City/State for new address via POS?

Shopify Partner
4 0 4

When we add a new customer/address via the mobile POS, it defaults to our main city/state for our account. We use the Shopify POS on 15 different iPads and at 60 different locations during the year so the default is wrong about 95% of the time. (We attach a customer and shipping address to each order.)

We think the city/state should default to the iPad location (set in the Shopify POS settings). Can this happen?


Shopify Staff (Retired)
Shopify Staff (Retired)
398 0 78

Hi Cameron,

Britton here with the Shopify support team.

That's an interesting idea! I'm going to make a feature request for you in our system. I'll make sure we attach it to your store so that if it does through you get notified :)


Britton Shopify Guru
New Member
5 0 0

Hi Cameron, did you ever hear back on this request?  We have a similar problem as follows - Each time a delivery address is entered by a POS user the Admin default address is updated with the address entered at POS.  Invoicing our on-account customer results in an invoice going to this updated Admin default address.  If our on-account customer wants us to deliver to their customer / job site, that address receives the invoice.  Their customer then see the cost of materials.  Ouch!