Did I successfully cancel POS Pro? Need confirmation

[erbowen]

Nothing I have found on google or online has been able to show me that I successfully canceled POS pro.

[Blair]

Hi @erbowen,

Thank you for reaching out to the Community! I'm happy to provide some assistance with the POS Pro, to ensure this gets resolved. 

To share some context, you can refer to the locations page within the POS sales channel to confirm downgrades. If successfully downgraded, you will be shown the Lite badge and informed about losing Pro access. 

If you haven't downgraded, you can complete the following steps:

• From the Shopify admin, head to Point of Sale Channel > Locations.
• Click Manage Subscriptions.
• Select an app subscription for each location (POS Pro or POS Lite).
• Click Confirm subscription.
• Approve charge.

It's important to note that any changes made to the POS plan mid-way through the billing cycle will take effect on the first day of your next billing cycle. For example, if you downgrade from Pro to Lite, you will remain on Pro until the end of that billing cycle. For more information on managing subscriptions, you can check out our Location Management document as it touches on this further. 

Please let me know if you have any other questions or concerns.