Discount Code in POS app not working

BellandBritton
Visitor
1 0 0

How do the discount codes in the Shopify POS app work? I was hoping I could create a discount code on our website and I would also be able to apply it during in person check outs. But when I go to enter the discount code in the POS app it just says "Invalid discount code". The code works fine in the online store. Does anyone have any suggestions on what I might be doing wrong? 😣

Reply 1 (1)
SRSM
Tourist
11 0 2

Did you click the Point of Sale checkbox when you created your discount code? You can find it on the righthand side under "Sales channels", seen in the screen clipping below.

 

SRSM_0-1698248822584.png

 

All discount codes are automatically available for online store purchases, but if you want to make it available for other sales channels you need to activate them.