Does Shopify POS Lite have a receipt printing feature?

Jacob72
New Member
5 0 0

Can Shopify POS Lite print receipts?

Replies 8 (8)

Holly
Shopify Staff (Retired)
687 74 154

Hi, @Jacob72 !

 

Great question. Printing custom receipts is a feature that is only available on POS Pro. On POS Lite, you can still email or send an SMS receipt with all the related information. Checkout our POS features here if you'd like to explore the difference in depth. 

 

Happy to answer any other questions you may have as well.

 

Best,

Holly | Social Care @ Shopify 
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Jacob72
New Member
5 0 0

Hi Holly,

 

Thanks for the answer.

 

But can you print a standard receipt with POS Lite? In other words - can you print with POS Lite at all?

 

Best

GoGadget
Shopify Partner
12 0 3

Yes, you can most definitely print customer receipts with POS Lite.

Jacob72
New Member
5 0 0

Okay - perfect.

Another thing - I can't press payment process on my Ipad - but I can on the iphone.

How can that be?

Holly
Shopify Staff (Retired)
687 74 154

Can you provide a screenshot, please?

 

I encourage you to make sure you have the most up to date software version of the app and restart the iPad. If the issue persists, you can select "More" > Report a bug > then contact support afterwards so they can review the report alongside your conversation.

Holly | Social Care @ Shopify 
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Jacob72
New Member
5 0 0

Here are the screenshots - it's in Danish... but the basic thing is that I can't press the payment button.
Could it be because the POS runs on 2 devices at the same time? The iPad and the iPhone?

The app is completely up to date and it is an Ipad 9.

 

IMG-7321.jpg

IMG-7322.jpg

Jacob72
New Member
5 0 0

Hi Holly

Have you had a chance to look at my screenshots?

Best 

Holly
Shopify Staff (Retired)
687 74 154

Thanks for those screenshots. Without being able to access your account, I can't determine exactly what is happening here. You should be able to access the POS functions on multiple devices. That wouldn't be causing an issue. I suggest submitting a report then contacting our support team. Simply click "More" > Report a bug > then contact our support team so they can review the report along with you. 

Holly | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog