email receipt address not added to the contact's email!

racquetb
Tourist
4 0 2

Hi

When we send an email receipt from our POS to a customer, we can see the customer created from their name on the credit card, but the email address says "no email provided" - while the order history shows "receipt sent to [customer email].

 

1. How/where can we capture all these emails addresses so we can contact our customers?

2. why is their email from the receipt not added to their contact?

Thank you

BE Chocolat

Replies 0 (0)