Error Syncing Tap and Chip

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Earlier this year I was able to connect my Tap and Chip to my POS app on my Android phone. I go to test it today and it says I need to sync it. It discovers the device and says "this is taking longer than usual". Then it flashes a message I can't read about the battery and 50% (it shows a full charge and is plugged in). But every time it says "Card reader update failed".

I have a booth tomorrow and this is really a problem.