Retail hardware, software, and Shopify Point of Sale
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Currently on the POS we can ONLY select 'ship entire order' to customer. This starts a cascade of confusing emails to our clients who most definitely are not getting a courier shipping their order. It's already confusing enough for both us and the customer on the online checkout page for where they select delivery vs shipping.
On the POS we need an option to 1) ship to a customer with a courier [this already exists], and 2) select local delivery [this does not exist].
We also need push notifications for shipping items to come to the POS. That's been a request for years. You already push local delivery notifications, why not push the shipping as well? Set it as a toggle so users who don't want that notification on the POS don't see it and users who need it can see it.
Hi @petgrocer
A workaround would be to create a custom POS tile or quick action button named say “Local Delivery” and tag such orders with a special order note or metafield. This allows us to differentiate them internally without entering the “shipping” flow. You can then (outside of "Ship to Customer") say, filter and “fulfill” as such.