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How can I accurately report custom sales from POS?

andyknorr
Excursionist
16 1 0

Hi,

 

I'm trying to get a report on all Custom Sales from POS, by filtering on Product title = "Custom sale".

I don't seem to be getting all of the sales through though.

 

Has anyone else had any success with reporting on their custom sales from POS?

 

Thanks in advance,

Andy

Accepted Solution (1)

andyknorr
Excursionist
16 1 0

This is an accepted solution.

I spoke to online support - they advised using the standard sales by product report, setting the filter to product id of n/a and product vendor of n/a - this worked perfectly. Thanks to all who made suggestions.

View solution in original post

Replies 6 (6)

CloudlabSam
Shopify Partner
553 46 91

Hi there - it might help if you included a screenshot fo what you are seeing.

andyknorr
Excursionist
16 1 0

This is an accepted solution.

I spoke to online support - they advised using the standard sales by product report, setting the filter to product id of n/a and product vendor of n/a - this worked perfectly. Thanks to all who made suggestions.

thefourthplace
Explorer
52 0 48

Where do I find this report? I don't see one my that name under Analytics -> Reports

Ian Struckhoff
The Fourth Place
https://thefourthplaceforgeeks.com
andyknorr
Excursionist
16 1 0

Reports ScreenReports Screen

thefourthplace
Explorer
52 0 48

Either there's something wrong, or that report requires a plan I don't have. (I have Shopify POS Pro.)

 

Screenshot 2022-11-21 at 5.10.49 PM.png

Ian Struckhoff
The Fourth Place
https://thefourthplaceforgeeks.com
andyknorr
Excursionist
16 1 0

I'd try talking to support - they will be able to sort it out for you as I think we are on similar plans.