How can I adjust the decimal point in POS charges?

virginianin
Visitor
1 0 0

When charging a client using POS, the decimal value appears as an (,) instead of an (.). Some of the clients are complaining, out of not knowing, that I could be charging them thousands instead of hundreds. Ex: it shows as $20,00 instead of $20.00. The phone setting is using the (.) How can I change it?

Reply 1 (1)

webwondersco
Shopify Partner
1103 164 162

@virginianin 

 

Please follow the steps as below:

 

  1. Go to the Settings on your device where you have the Shopify POS app installed.
  2. Look for the Language & Region or General settings.
  3. Locate the option for regional formats or decimal separator.
  4. Change the decimal separator from (,) to (.) to match your desired format.
  5. Save the changes and exit the settings.
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