How can I restore access to my deleted online store?

Michael123Willi · ‎01-11-2022

Hello Shopify. I need help accessing my store. The store I am trying to access is american-community-store.myshopify.com. Whenever I try to access my store, it says my store was deleted and no longer exists even though I never deleted or closed my store. How do I restore access to my account

Dirk · ‎01-11-2022

Hey, @Michael123Willi

That does look strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chat, email, or callback. Please visit here where you can create a support request.

Dirk | Social Care @ Shopify
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View solution in original post

Dirk · ‎01-11-2022

Hey, @Michael123Willi

That does look strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through live chat, email, or callback. Please visit here where you can create a support request.

Dirk | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

How can I restore access to my deleted online store?

How can I restore access to my deleted online store?

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