Solved

How can I view and edit my product's profit margin?

anth
Excursionist
26 0 3

Hello, when I got to edit a product, it used to be the case that I could see the margin, and change the compare-at price, now it gives me this (see image below). How can I got back to the way it was before? 

Seeing my profit margin by product is actually hugely important for me as our costs change all the time these days.

Thank you!

 

Screen Shot 2023-09-25 at 9.08.23 AM.png

Accepted Solution (1)

Holly
Shopify Staff (Retired)
687 74 154

This is an accepted solution.

Hi there,
 
Our native feature for calculating margin/profit and compare-at-price under "Pricing" has not been changed as of late. If you are unable to do so on your end, it might be a browser or application update issue. 
 
I recommend that you clear your browser of cache and cookies to then reopen your Shopify admin page once more. 
 
If you are working through the Shopify application, you can head over to the App Store for your specific device (ex: Google Play or iOS Apps) to see if there are any pending updates to perform.
 
Please note that updating these fields is not possible on the Shopify POS application
 
If you continue to see limitations in the Pricing section of your products after troubleshooting these steps, please reply to this thread and I'll be happy to look into this further for you.
 
Cheers!

Holly | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Holly
Shopify Staff (Retired)
687 74 154

This is an accepted solution.

Hi there,
 
Our native feature for calculating margin/profit and compare-at-price under "Pricing" has not been changed as of late. If you are unable to do so on your end, it might be a browser or application update issue. 
 
I recommend that you clear your browser of cache and cookies to then reopen your Shopify admin page once more. 
 
If you are working through the Shopify application, you can head over to the App Store for your specific device (ex: Google Play or iOS Apps) to see if there are any pending updates to perform.
 
Please note that updating these fields is not possible on the Shopify POS application
 
If you continue to see limitations in the Pricing section of your products after troubleshooting these steps, please reply to this thread and I'll be happy to look into this further for you.
 
Cheers!

Holly | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog