How do I remove an unwanted icon from my site?

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Reply 1 (1)

Community Moderator
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Hi @Andy551,


Welcome to the Community! I see that you’re trying to remove the magnified icon.


Upon checking your online store on a mobile device, the icon wasn’t present. Can you clarify with the following context so we can narrow down the issues here:


  • What was that icon? A customer review? Or is it from an online chat app?
  • When did you start seeing the issue?
  • What changes were made to the store prior to the issue? Things like adding a new app or editing the theme code may affect how the storefront looks.


If the theme code was edited, you can try rolling back to older version of the the theme and start troubleshooting from there.


If it happened after apps were added to the store, you can try temporarily removing the particular apps and check how it would affect the storefront. Once the source is specified, feel free to contact the app developers for support!


Let me know if you have any questions.

Jasoh | Community Moderator @ Shopify 
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