How do I send an email out after purchase

kathrynziegler
Visitor
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How do I send an email out after purchase

Reply 1 (1)

Elias
Shopify Staff
2955 289 512

Hey, @kathrynziegler.

 

Thank you for reaching out and posting this question!

 

The Shopify system will automatically send out an order confirmation email when customers complete their purchases. If this is the email that you're referring to, then you can edit the notification templates directly through the settings ('Settings > Notifications') of your admin. Or, if you're referring to orders from Shopify POS, then you can manage receipts to reprint receipts or resend the via email. 

 

On the other hand, you can also create marketing automations in Shopify and send a post-purchase thank you to your customers. There are also third-party email marketing apps, such as Klaviyo, Privy, Omnisend, or Mailchimp, that can create email automations as well. If you need to get help with a third-party app, then the app developer is always available to assist you. Simply reach out to the developer using the contact information found at the bottom of their app's page.

 

I noticed that you're a new member of our Shopify Community! I'd love to hear more about your business and share some resources to help you get started. What kinds of products are you selling? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
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