How to identify dormant user (employee) accounts?

[SouthQc]

Hello,

We are looking for a way to get a report to identify dormant staff accounts.  For example -> All staff accounts that have not been logged in, in the last 30 days.  In essence we want to get a report for our internal controls as well as satisfy external auditor requirements. 

We have been told this is not possible, but wondering if anyone has found a workaround or the likes?

Any input appreciated.   

[StephensWorld]

You can just go into the staff account settings page (admin > settings > users), and it'll list the last time each staff member logged in. 

There's no way to get an automated report for this though. 

[SouthQc]

Hello

Thank you for your reply. 

We took another look and unfortunately that wont work for us, since via this method, we need to : 

- Access each user account

- For each user, check each store they have access to.

- For all of our users (we have a lot ...) we would then need to determine the most recent login for all of the stores they have access to. 

This would take many hours every month. 

Quite disappointed 😞 

[StephensWorld]

If you have many staff, with many Shopify stores, then it might be worth looking into creating a Shopify Partners account, and then adding the staff members to the partner account, rather than to individual stores.

https://help.shopify.com/en/partners/dashboard/account-access

It might help with consolidating and managing which stores the staff member has access to, all from one place. I'm not 100% sure which kind of data you'd have access to doing it this way, but it still might be worth testing out.