How to merge customers in POS without stopping sales?

How to merge customers in POS without stopping sales?

Trish457
Excursionist
34 0 32

POS We have been having to stop sales to merge customer in the admin. Can we please get that option in the pos app? We have had customers entered in the system with just their phone number not name. And when we try to create a customer when the sale is happening we get the error message that the number has already been taking. A simple fix would be a merge button in that screen in the app. 

Replies 2 (2)

Blair
Shopify Staff
2067 273 248

Hi @Trish457,

 

Thank you for reaching out to the Community! 

 

While merging customer profiles is not available within the POS, I'd be happy to share this feedback with our Developers. We're always looking for ways to improve the platform and appreciate the suggestion. 

 

Please let us know if you have any other questions or feedback. 

 

 

Blair | Shopify 
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Trish457
Excursionist
34 0 32

I can't agree with this more!!!! @Blair  please pass it along we are a very busy store and this slows us down immensely.