Identify customers at checkout with QR codes

[jamesmctaggart]

Hello everyone, was wondering if the below functionality is available via Shopify POS Pro?

I would like to give QR codes or barcodes to each of our customers, so they can present an ID card or perhaps digital wallet and when scanned, customer is automatically added to the cart.

Thanks heaps!

https://squareup.com/help/au/en/article/7387-identify-customers-at-your-counter-with-qr-codes

[AchieveApplabs · Accepted solution]

Hi @jamesmctaggart,

Yes this is possible with Shopify POS.

Using a custom tile and CameraScanner component one can create this functionality.

https://shopify.dev/docs/api/pos-ui-extensions/2024-10/components/camerascanner

[jamesmctaggart]

Hi Sam,

Thanks for the information. We have the socket barcode scanners, could this be done through that?

Also, how can i access custom tile to create this?

[AchieveApplabs]

Hi James,

Socket scanner is specifically to add products to cart, so it would have to be a QR code.

Custom tiles are added by apps that have a POS UI Extension. Partners can create them using shopify CLI, not sure if merchants can do that with a private app.

[Galmis]

Hello,

In case you're still looking for a solution, I built Barcodify - Customer Selector exactly for this use case. With the app you can issue customer barcodes and mobile wallet passes or use your own customer barcodes. Scan barcodes with your SocketScan to quickly find and add customers to Shopify POS cart. The app is free to try out!