Is my site live? Can customers to access?

1 0 0

I started within the last 3 months a shopify account and website,  but it has a password and no one can actually see what I am trying to sell.

Am I missing something?


Why does this seem so difficult. I have sold things on fb market place and this is much more difficult. 


There doesn't seem to be a help line I can call. 


Can anyone help?

Reply 1 (1)

Shopify Staff
1309 101 189

Hi, @Mpkhome.


Thank you for reaching out! 


I just checked your store, and you do have a password on it, so your customers would not be able to see your products. You can remove your store password, and then your customers will arrive at your homepage when entering in your URL.


We do have a Support Team you can contact should you need any help!


Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
Talk soon, 

Emily | Social Care @ Shopify 
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