Solved

Is Shopify POS compatible with Mac desktops?

jlocklear146
Excursionist
18 0 7

Hello,

 

The registers at our brick and mortar have Mac desktop computers. So if possible, we’d like to avoid also having an iPad there.

    
Does Shopify POS work on a Mac desktop computer?

 

Having trouble finding the correct answer.  Thank you

 

 

Accepted Solution (1)

Sophia
Shopify Staff
1681 109 219

This is an accepted solution.

Hello, @jlocklear146!

 

At this time, Shopify POS is not compatible with desktop computers. You can find the list of supported devices here: What devices does Shopify POS work with? We have point of sale hardware like device stands for iPad available, which may help streamline your setup in store.

 

I'm happy to submit a feature request to our developers on your behalf. If there's any other feedback you'd like to provide about why you would like to see POS on desktop (cost saving, space saving, etc.), please let me know. Thank you so much!

Sophia | Social Care @ Shopify 
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View solution in original post

Replies 15 (15)

Sophia
Shopify Staff
1681 109 219

This is an accepted solution.

Hello, @jlocklear146!

 

At this time, Shopify POS is not compatible with desktop computers. You can find the list of supported devices here: What devices does Shopify POS work with? We have point of sale hardware like device stands for iPad available, which may help streamline your setup in store.

 

I'm happy to submit a feature request to our developers on your behalf. If there's any other feedback you'd like to provide about why you would like to see POS on desktop (cost saving, space saving, etc.), please let me know. Thank you so much!

Sophia | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

ErikaLundy
Visitor
1 0 0

Has this been resolved? We are in the same boat and if we have to purchase iPad it’s an expense that we simply just don’t want. 

jlocklear146
Excursionist
18 0 7

No, the POS only works on iOS, so iPads and iPhones and perhaps some android devices. Likely to be remain this way.

Sophia
Shopify Staff
1681 109 219

@ErikaLundy wrote:

Has this been resolved? We are in the same boat and if we have to purchase iPad it’s an expense that we simply just don’t want. 


Hi, @ErikaLundy!

 

I totally understand not wanting to invest in another device. Desktop devices are not currently supported for Shopify POS, but I'm happy to submit a feature request to our developers on your behalf.

 

The compatible devices for Shopify POS are listed here: What devices does Shopify POS work with? If at any point that list of devices change, we'll update the document to reflect the most accurate information. You can also keep an eye on the Shopify Changelog for updates.

Sophia | Social Care @ Shopify 
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Dcache
Visitor
2 0 1

Hi, I’m coming from another company.

I have bought all the equipment including desktop. Now I see that at this moment Shopify won’t be able to use desktop for Pos. I believe that by finding a solution for this matter Shopify will have more customer for Pos system. iPad are very small and the life of it is about 3 years.  Please let me know if there is any solution for that. Thank you.

Sophia
Shopify Staff
1681 109 219

@Dcache wrote:

Hi, I’m coming from another company.

I have bought all the equipment including desktop. Now I see that at this moment Shopify won’t be able to use desktop for Pos. I believe that by finding a solution for this matter Shopify will have more customer for Pos system. iPad are very small and the life of it is about 3 years.  Please let me know if there is any solution for that. Thank you.


Thank you for sharing your feedback, @Dcache! I have passed this on to our developers. For the time being, Shopify POS works with the compatible devices listed here. I don't have a workaround for using POS on desktop, but I know that our developers will take your request into serious consideration.

Sophia | Social Care @ Shopify 
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evan8
Visitor
1 0 1

I this ever going to be an option? iPads can sometimes be temperamental and it would be really nice to use the computer in case of emergency so we don't suddenly lose the ability to sell in store.

Sophia
Shopify Staff
1681 109 219

Hi, @evan8!

 

I'm not able to share whether POS will be available on desktop devices in the future. However, I appreciate your input and I will share your request with our developers.

 

Any changes to the platform will be listed in the Shopify Changelog. You can view updates specifically for POS by selecting the POS filter on that page.

Sophia | Social Care @ Shopify 
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Floris1
New Member
4 0 0

I think this is not really an acceptabel solution its just the only one offered. I think it should standard be supported by desktop imac that kan download apps for iphone and ipad so you don't have the connection problems. Wifi isn't great everywhere aswell as bluethooth or other wireless connections also it leaves a lot to invest in for switching over to shopify

Shay
Shopify Staff
2968 460 608

Hi @Floris1 

 

Thank you for joining the thread and sharing your feedback on this. I will be sure it is included in our feedback to our developers for further consideration. 

Shay | Social Care @ Shopify 
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dwebs
Tourist
3 0 1

This would be useful for us as well.  Most of our non-online orders are by phone so our staff take the orders using Mac Minis and the Shopify desktop back-end software.  It would be nice to take the order and cc payment for the occasional walk-in using the same interface but with a cc reader vs trying to create the order using an unfamiliar iPad interface (we have a lot of products, but they are industrial with no barcodes so can't scan them in). We can use the desktop interface now for walk-ins, but we have to take down all of the cc billing info in addition to typing in the cc number/date/cvv.  We would like to just just tap or swipe the card.  Walk-in customers think it's strange to give out billing address info and have someone take a record of their card number.

Sophia
Shopify Staff
1681 109 219

@dwebs wrote:

This would be useful for us as well.  Most of our non-online orders are by phone so our staff take the orders using Mac Minis and the Shopify desktop back-end software.  It would be nice to take the order and cc payment for the occasional walk-in using the same interface but with a cc reader vs trying to create the order using an unfamiliar iPad interface (we have a lot of products, but they are industrial with no barcodes so can't scan them in). We can use the desktop interface now for walk-ins, but we have to take down all of the cc billing info in addition to typing in the cc number/date/cvv.  We would like to just just tap or swipe the card.  Walk-in customers think it's strange to give out billing address info and have someone take a record of their card number.


I appreciate you sharing your experience, @dwebs. Have you considered using a card reader with the Shopify POS app on a mobile device (iPhone or Android)? I understand that this is similar to the iPad in that it's not the same interface as the desktop version you're familiar with, but it would help you process in-person transactions.

Sophia | Social Care @ Shopify 
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Dcache
Visitor
2 0 1
I have 5 new desktop that I was using as POS like all other Pos user from
Intuite, they worked great.
iPad are very small in order to use them as POS in my store; moreover, IPad
only last about 3 years. Thank you for your help.

sierramarie4
Visitor
1 0 0

Hi! I realize I'm late to the game here, but I have just figured this out for myself. I use the app "Easy Scan" for A LOT of my day-to-day tasks and have learned that you can use it to create orders with a scanner! It has been very handy.

Sophia
Shopify Staff
1681 109 219

Thanks for sharing this suggestion, @sierramarie4!

Sophia | Social Care @ Shopify 
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