Re: Looking for order

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Looking for order

Mizke
Visitor
2 0 0

IMG_9129.png

 this was bought off of facebook and now I am getting no response. Any help would be appreciated 

Accepted Solution (1)
Laza_Binaery
Shopify Partner
325 60 89

This is an accepted solution.

Hi @Mizke 

 

Sorry to say but that looks like a complete scam. A link to the product is https://s.kitchen-kit.com/products/espresso  and it sells just that.

But the main domain has some more products and maybe you can try with contact info on this page but it does look fake. https://kitchen-kit.com/about-us/

 

But why it looks like a scam:

  • The first red flag is the price, $119 is too low, original product "Ninja Luxe Cafe" is $499
  • If you zoom in on the image you may notice two places where bad editing they removed Ninja logo (check original)
  • s.kitchen-kit.com looks strange at first, that s is a subdomain
  • The main domain is just two months old
  • They use a default theme and do not take much effort to store itself

 

So you should report it as a Fraud too. Try to contact your bank as soon as possible and try to explain to them a situation, maybe they can stop the transaction. Even if the chance is small.

 

Good luck and take care.

 

Kind regards
Laza
www.binaery.com

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Replies 3 (3)

Laza_Binaery
Shopify Partner
325 60 89

Hi @Mizke 

 

Can you share a link to the store you bought that item from?

 

But for any issue with an order you can report a merchant  on 

https://www.shopify.com/legal/tools/report-an-issue/report-a-merchant

and under "Issue with an order" fill in your details and wait for a reply from Shopify.

 

Kind regards
Laza
www.binaery.com
Mizke
Visitor
2 0 0

Thank you. This is the store.  

IMG_9130.jpeg

Laza_Binaery
Shopify Partner
325 60 89

This is an accepted solution.

Hi @Mizke 

 

Sorry to say but that looks like a complete scam. A link to the product is https://s.kitchen-kit.com/products/espresso  and it sells just that.

But the main domain has some more products and maybe you can try with contact info on this page but it does look fake. https://kitchen-kit.com/about-us/

 

But why it looks like a scam:

  • The first red flag is the price, $119 is too low, original product "Ninja Luxe Cafe" is $499
  • If you zoom in on the image you may notice two places where bad editing they removed Ninja logo (check original)
  • s.kitchen-kit.com looks strange at first, that s is a subdomain
  • The main domain is just two months old
  • They use a default theme and do not take much effort to store itself

 

So you should report it as a Fraud too. Try to contact your bank as soon as possible and try to explain to them a situation, maybe they can stop the transaction. Even if the chance is small.

 

Good luck and take care.

 

Kind regards
Laza
www.binaery.com