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looking for Shopify Retail Kit for sale

Solved
BassamMawardi
Tourist
8 0 1

Good day,

Shopify Retail Kit is sold out on the site, and I need at least two kits, Where I can find used kits? or at least something compatible with Shopify? (In Canada)

the only thing I found is the Square terminal, and it needs 3rd party app to use it.

Many thanks.

Accepted Solution (1)

Accepted Solutions
Shay
Shopify Staff
Shopify Staff
1514 237 318

This is an accepted solution.

Hi @BassamMawardi 

Thank you for reaching out to the community forums with your question! I understand that you are looking for some accessories that are currently on backorder from our Retail Hardware Store. 

While I don't have resources for used or secondhand retail kits I wanted to let you know that you are able to buy most of the pieces separately. Upon looking at the Canadian hardware store I can see that the iPad stands and the tap and chip reader dock are on backorder, but the rest of the main hardware is still available. 

You can still purchase a tap and chip reader and mounting kit (2 of the 3 pieces in the retail kit) to get started. 

Don't hesitate to reach out to our retail support team as well for more information on hardware eligibility. You can reach them by searching for Shopify POS Hardware in the Help Center when going through the steps to contact support, or through the Support option in your Shopify POS app on your mobile device. 

Thank you,

-Shay

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)
Shay
Shopify Staff
Shopify Staff
1514 237 318

This is an accepted solution.

Hi @BassamMawardi 

Thank you for reaching out to the community forums with your question! I understand that you are looking for some accessories that are currently on backorder from our Retail Hardware Store. 

While I don't have resources for used or secondhand retail kits I wanted to let you know that you are able to buy most of the pieces separately. Upon looking at the Canadian hardware store I can see that the iPad stands and the tap and chip reader dock are on backorder, but the rest of the main hardware is still available. 

You can still purchase a tap and chip reader and mounting kit (2 of the 3 pieces in the retail kit) to get started. 

Don't hesitate to reach out to our retail support team as well for more information on hardware eligibility. You can reach them by searching for Shopify POS Hardware in the Help Center when going through the steps to contact support, or through the Support option in your Shopify POS app on your mobile device. 

Thank you,

-Shay

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog