My Mpop cash printed a shopify $100 when upgrading the POS

CDesla
New Member
2 0 0

Yesterday I set up the new tap card reader on my mpop cash register, and found out that I had to upgrade my shopify POS to the new shopify POS app, and when the upgrade was done, my mpop cash register printed a $100.00 Shopify bill. It as a number on it, can this be redeemed on anything shopify? Anyone else  had that happen? 

Replies 5 (5)
Commonwealth
New Member
2 0 0

I don't even think I upgraded the app but I had the same thing happen. I have no idea why!? Anyone know what this means?

Cyclor
New Member
1 0 0
Roostcollection
Pathfinder
97 1 75

Seriously, You think Shopify is going to give money away. They can't even get there POS to work properly.

Just wait until you have to do a return on a cash sale with no receipt.

Or a second return or exchange on the same order. NOT

Maybe it's for a second swipe reader as a back up because your first one will die at the worst moment.

RMBeeSupply
New Member
6 0 0

This just happened to me but here is what shopify responded:

I got a confirmation from our team and they said that it's normal. It will only print that bill as a confirmation that the printer has been successfully connected. It happens when the printer got disconnected for some reason then successfully reconnected again.

RMBeeSupply
New Member
6 0 0

I got a confirmation from our team and they said that it's normal. It will only print that bill as a confirmation that the printer has been successfully connected. It happens when the printer got disconnected for some reason then successfully reconnected again.