New Chipper Readers Don't Provide Credit Card Company in Reports

Shopify Partner
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Hi - we rely on reports that show credit card company info (ex: Visa) so that we can reconcile the balances we receive at the end of each day. The other readers gave us that info within Shopify finance reports. For some reason, in those same reports, the orders where the Chipper was used, that field is blank. I can view it within the admin on the order itself, but not in the reports. This makes it impossible to reconcile. 

Anyone else have this issue? Shopify support seems to be stumped by this as I've had a ticket open for more than a week. 

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