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New physical gift cards from Shopify setup problems

Impression-Book
Visitor
3 0 2

We just ordered physical gift cards from Shopify and they arrived. Now what? I attempted to scan one and it just says "gift card not recognized". Do i need to manually add all these cards into the system, or what am I missing here?

 

Thanks!

Replies 3 (3)
HKJ
Trailblazer
143 4 42

When you sell a gift card, you will scan it and then it will be added to the system.

 

Until then, there is nothing you need to do.

Pure_Flight
Tourist
3 0 1

When, specifically, are you supposed to scan the gift card barcode/QR code?

HKJ
Trailblazer
143 4 42

When you sell one.