Solved

No sales. I’ve had no sales at all. Is there something wrong within my store?

Openstyles
Excursionist
17 1 8

Hi. I’ve had my store about 2 months and have no sales. What am I doing wrong. This is my only source of income and im very worried. What I imagine on sales and what actually is happening are totally different. Please advise. 

Open Styles Unlimited
Accepted Solutions (5)

Imogen
Shopify Staff
1550 187 277

This is an accepted solution.

Hey there, @Openstyles. Thanks for reaching out to the Shopify Community with your situation.

 

I'm sorry to hear that you haven't seen any sales yet within two months of operating. Every business is different, and some folks see sales very quickly, and others don't see them until a few months or weeks down the road. The most important thing to check is to make sure there are no errors with your website, and that you're working on your marketing and SEO, so customers can find your shop!

 

First, let's check out your store. Can you please reply to this post with a link to your website? I'd like to take some time to explore your site, and see if I can find any errors in your checkout.

 

In addition to that, have you taken some time to look into your marketing strategy for your shop? Shopify allows you to organically grow your marketing and SEO, but you definitely want to invest some time into getting these things going. Marketing on Social Media, for example, is a great way to drive customers to your online store. I have two blog resources for you to check out here that should help with this if you haven't started yet:

 

Get back to me when you can, and I'll poke around!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

flareAI
Shopify Partner
2405 223 535

This is an accepted solution.

Hello @Openstyles,

 

I've taken a look at your store and found there are quite a few things which if added can increase sales.

 

1. Add a favicon to your store which is a small square image/logo that appears next to a web address.

A favicon helps to strengthen your brand and add a polished look to your website. See Shopify help here.
2. Add the Home page link at the start of the main menu.

Open Style Unlimited – Open Styles Unlimited 2022-09-21 03-15-52.png

3. Add sections like 'New Arrivals', 'Featured Collection', and 'Hot Sellers' to help keep customers updated on new products and give exposure to new collections.
4. Create a Facebook account for your store. Having a Facebook Store is a great way to grow your business, allowing you to tap into new audiences and gain more customers.
5. Add Blogging in the store
Blogging is an amazing way to drive traffic to your website and increase your SEO. The more your blog, the more content the search engines have to crawl and index. This means they can easily recognize that your site is a resource of information for people to access.
6. Add a separate page for Contact Us
Add a contact us page and include the store's contact info like phone number, email address, and office address for credibility.
7. A FAQ would be useful to provide quick information to help customers make a purchasing decision and also to reduce the time your employees need to answer simple questions.
8. Add testimonials on the home page. Testimonials allow your satisfied customers to step forward and address the questions and objections that fill the minds of your prospective buyers for you.
9. Your product description should be detailed and evocative. The product description should provide visitors with important information about the features and benefits of the product so they are motivated to buy.

Convenient 4-Pack Dino Cotton Bodysuits for NewBorn Boys – Open Styles Unlimited 2022-09-21 03-22-07.png

10. Add a section for product reviews as most of the customers read the review before purchasing the product.
11. Add an About Us page which will reflect the purpose and personality of the business.
12. Add more specific and unique product title/url in product pages.
Creating the perfect and more specific SEO product title/url can help the search engine understand exactly what it is you are selling and drive more traffic to your site. Also, make sure all products have unique titles.

Jewelry and other accessories – Open Styles Unlimited 2022-09-21 03-24-45.png

13. Try to maintain the same image size while listing all products.

Jewelry and other accessories – Open Styles Unlimited 2022-09-21 03-26-42.png

14. Add sticky header
Adding a sticky header allows users to quickly access the navigation, search, and utility-navigation elements without scrolling up to the top of the page. They increase the discoverability of the elements in the header and the chance that users will take advantage of them.


You will get less sales and traffic if your products are not found on Google. When your customers search for your product, your product can be found only if your product is indexed. flareAI will show which pages are found on Google, and which are not. flareAI works every day for you, tapping into the world's largest free sales channels. Let flareAI help you to grow your revenue on the world's best free sales channels.


Hope this was helpful.

 

Gina
flareAI: Generate Sales from Google Search, on Autopilot

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

View solution in original post

Not applicable

This is an accepted solution.

Hello @Openstyles 

To start getting first sales, you have to take care of a lot of things on the front end. It's worth investing in building customer trust, driving traffic through organic channels, and ensuring your product is visible online. setting up a professional-looking website and paying attention to SEO will also make a big difference and with all these factors set up and running. you can expect some sales coming in. Most importantly, are you getting enough traffic that, in turn, will convert to sales?

View solution in original post

Openstyles
Excursionist
17 1 8

This is an accepted solution.

Thank you. I am not getting any traffic. Well that i know. Im trying to adjust somethings that I was advised to do but im not too savvy with  web designing so lets see. 😊 again, thank you for your help! 

Open Styles Unlimited

View solution in original post

Brendan-Optily
Shopify Partner
87 10 23

This is an accepted solution.

Hi @Openstyles

 

Your website looks great with really strong product imagery. You mentioned you are not getting any traffic. I notice you are not running any ads. Did you have some live previously and they didn't work?

 

The easiest way to get started (cost effectively) is to launch two types of campaigns:

 

1. Traffic campaigns 

Use all the great product imagery you have and any video you might have (15 seconds or less). Create traffic campaigns targeting your audience on Instagram, Facebook and TikTok.

 

2. Product catalog

Assume that people won't buy the first time they visit your site (less than 3‰ of people do). So, launch dynamic product remarketing campaigns that remind people of the product they were interested in when they visited your store.

 

Hope that helps. 

Optily - Supercharge your ROAS (App)
Get more sales from ads with daily ad spend optimization for Google, Instagram, Facebook, YouTube and TikTok. Install for free here.

View solution in original post

Replies 26 (26)

Imogen
Shopify Staff
1550 187 277

This is an accepted solution.

Hey there, @Openstyles. Thanks for reaching out to the Shopify Community with your situation.

 

I'm sorry to hear that you haven't seen any sales yet within two months of operating. Every business is different, and some folks see sales very quickly, and others don't see them until a few months or weeks down the road. The most important thing to check is to make sure there are no errors with your website, and that you're working on your marketing and SEO, so customers can find your shop!

 

First, let's check out your store. Can you please reply to this post with a link to your website? I'd like to take some time to explore your site, and see if I can find any errors in your checkout.

 

In addition to that, have you taken some time to look into your marketing strategy for your shop? Shopify allows you to organically grow your marketing and SEO, but you definitely want to invest some time into getting these things going. Marketing on Social Media, for example, is a great way to drive customers to your online store. I have two blog resources for you to check out here that should help with this if you haven't started yet:

 

Get back to me when you can, and I'll poke around!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Openstyles
Excursionist
17 1 8

Thank you so much! My website is Openstylesunlimited.com

Open Styles Unlimited
Openstyles
Excursionist
17 1 8

You’re definitely a life saver! Thank you so much for your attention in this matter. I’m extremely happy with the new design because it’s so easy to navigate and so put together. Devs inside experts were so professional and so quick with a solution.   I thank you and everyone for such amazing feed back and assistance. I def will look into the link you’ve provided as well. Thanks again! 

Open Styles Unlimited
Imogen
Shopify Staff
1550 187 277

Hi again, @Openstyles!

 

Thanks for your kind words! We can't wait to see what your business grows into!

 

If you ever have any additional questions, or simply want to chat about your business, just reach back out in this thread (or make a new one) and we'll get back in touch!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

faithfullee
Visitor
3 0 0

I set up a Shopify store over a year ago but haven't sold anything until today. I did revise our Shopify website. But our eBay sales are increasing daily; the Amazon listing is doing much better than Shopify. What's going on?

 

I found that, the eBay is the best online eCommerce so far. 

Stunnerus
Visitor
1 0 0
faithfullee
Visitor
3 0 0
Subject: Enhancing Your Shopify Store for Better Performance


When it comes to your Shopify Store, your priority should be ensuring that your online storefront appears professional and loads quickly. To achieve this, we've enlisted the expertise of a Shopify Certified Agent to oversee the layout and SEO optimization of all our store pages. Additionally, we've invested in services such as SEO blog posting to further enhance our online presence.
With these improvements, we've begun to attract attention from online customers and have even made a few sales. It's clear that investing in professional assistance for your store's page and SEO services can significantly impact your online success.

I highly recommend considering the services of a Shopify Certified Agent to optimize your online store and improve your SEO.

Best regards,

Stephen

nandini21
Visitor
2 0 1

Hello there @Openstyles 

I’m very confused as to why my store isn’t generating as many sales as expected. I’d be truly grateful if you could analyse my store and if you find any faults, I’ll try my best to fix them with you. Here’s my website: www.nandini21.com 

thank you for your time and I hope to here from you soon. 

Shark75
Visitor
1 0 0

I also have no sales yet 

 

Could you take a look at my website 

 

Thanks

 

 

[https://primeinstantdispatch.myshopify.com/]

 

tanyontheangler
Visitor
1 0 0
Moira
Shopify Staff
2044 223 326

Hey @tanyontheangler,

 

Thanks for sharing your website! While I was looking at it, I noticed some things that you may want to update. 

 

Firstly, your homepage banner image is quite pixelated, meaning it's a bit hard to see the image clearly. To ensure clear banner images on your website, it's crucial to upload high-resolution images that are optimized for web viewing. Consider using images with a resolution of at least 1920 x 1080 pixels to maintain clarity across various screen sizes. Compress the image without compromising quality using tools like TinyPNG or Squoosh. Clear banner images are essential as they are the first visual element visitors see on your site. They create a strong first impression, convey your brand identity, and can significantly impact user engagement and conversion rates.

 

Secondly, when crafting product titles, aim for clarity and conciseness. A good product title should be descriptive yet concise, capturing the essence of the product in a few words. Avoid overly long titles that may overwhelm customers or get cut off in search results. Include key details like the product name, unique selling points, and relevant keywords. Consider using a format like "Brand + Product Type + Key Feature" to create informative and engaging titles. Remember, a well-crafted product title can improve search visibility, enhance user experience, and drive sales.

 

Lastly, have you ever thought about adding an About page? This will really personalise your business to your customers - it's awesome for them to know who you are and what your company is about. It will also improve your conversion rate which is a big opportunity to grow your business! What do you think? Here is where you can go: https://shopify.link/1Q6w  to learn more about conversion rates and how to create an 'About Us' page.

 

Let me know how you get on.

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

flareAI
Shopify Partner
2405 223 535

This is an accepted solution.

Hello @Openstyles,

 

I've taken a look at your store and found there are quite a few things which if added can increase sales.

 

1. Add a favicon to your store which is a small square image/logo that appears next to a web address.

A favicon helps to strengthen your brand and add a polished look to your website. See Shopify help here.
2. Add the Home page link at the start of the main menu.

Open Style Unlimited – Open Styles Unlimited 2022-09-21 03-15-52.png

3. Add sections like 'New Arrivals', 'Featured Collection', and 'Hot Sellers' to help keep customers updated on new products and give exposure to new collections.
4. Create a Facebook account for your store. Having a Facebook Store is a great way to grow your business, allowing you to tap into new audiences and gain more customers.
5. Add Blogging in the store
Blogging is an amazing way to drive traffic to your website and increase your SEO. The more your blog, the more content the search engines have to crawl and index. This means they can easily recognize that your site is a resource of information for people to access.
6. Add a separate page for Contact Us
Add a contact us page and include the store's contact info like phone number, email address, and office address for credibility.
7. A FAQ would be useful to provide quick information to help customers make a purchasing decision and also to reduce the time your employees need to answer simple questions.
8. Add testimonials on the home page. Testimonials allow your satisfied customers to step forward and address the questions and objections that fill the minds of your prospective buyers for you.
9. Your product description should be detailed and evocative. The product description should provide visitors with important information about the features and benefits of the product so they are motivated to buy.

Convenient 4-Pack Dino Cotton Bodysuits for NewBorn Boys – Open Styles Unlimited 2022-09-21 03-22-07.png

10. Add a section for product reviews as most of the customers read the review before purchasing the product.
11. Add an About Us page which will reflect the purpose and personality of the business.
12. Add more specific and unique product title/url in product pages.
Creating the perfect and more specific SEO product title/url can help the search engine understand exactly what it is you are selling and drive more traffic to your site. Also, make sure all products have unique titles.

Jewelry and other accessories – Open Styles Unlimited 2022-09-21 03-24-45.png

13. Try to maintain the same image size while listing all products.

Jewelry and other accessories – Open Styles Unlimited 2022-09-21 03-26-42.png

14. Add sticky header
Adding a sticky header allows users to quickly access the navigation, search, and utility-navigation elements without scrolling up to the top of the page. They increase the discoverability of the elements in the header and the chance that users will take advantage of them.


You will get less sales and traffic if your products are not found on Google. When your customers search for your product, your product can be found only if your product is indexed. flareAI will show which pages are found on Google, and which are not. flareAI works every day for you, tapping into the world's largest free sales channels. Let flareAI help you to grow your revenue on the world's best free sales channels.


Hope this was helpful.

 

Gina
flareAI: Generate Sales from Google Search, on Autopilot

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing
Openstyles
Excursionist
17 1 8

Wow! There’s so much information and so many things to change. I am grateful for your help! The only thing is im not computer savvy and it honestly took me sometime just to get watch you saw up on my own. Is there someone that you can refer me to so I can get this corrected? Thank you for your time and your patience!

Open Styles Unlimited
Sawanxi5
Tourist
5 0 0

Have you got sale?

Not applicable

This is an accepted solution.

Hello @Openstyles 

To start getting first sales, you have to take care of a lot of things on the front end. It's worth investing in building customer trust, driving traffic through organic channels, and ensuring your product is visible online. setting up a professional-looking website and paying attention to SEO will also make a big difference and with all these factors set up and running. you can expect some sales coming in. Most importantly, are you getting enough traffic that, in turn, will convert to sales?

Openstyles
Excursionist
17 1 8

This is an accepted solution.

Thank you. I am not getting any traffic. Well that i know. Im trying to adjust somethings that I was advised to do but im not too savvy with  web designing so lets see. 😊 again, thank you for your help! 

Open Styles Unlimited
Imogen
Shopify Staff
1550 187 277

Hey again, @Openstyles! It's awesome to see that so many folks have jumped in here to provide you some advice! This is why the Shopify Community is so great - you can always count on folks to jump in and lend a hand!

 

I noticed earlier that you mentioned that you may need some help with implementing some of the suggestions mentioned in this thread. I wanted to provide you with some support avenues you can try to help you make your desired changes!

 

Shopify Experts - You can visit our Shopify Experts Page to learn more about getting in touch with someone to help you make these changes. Experts are third party individuals who are skilled with Shopify and make their living off of helping folks enhance their stores. You can make a post about the sort of work you're looking to have done, and then Experts will reach out letting you know if they can lend a hand!

 

Live Support - Another avenue you have access to is our 24/7 live support team! You can reach out to them anytime if you're looking for some cost-free help with your business. Our team should be able to help you with many of the things you've been suggested on here, but our support scope may become limited depending on how code involved things become. 

 

We also may be able to help you out here in this thread, if you like! Do you have a specific thing that you're looking to work on? If so, let us know, and we can look into providing you some steps on how to get that completed, or advise you on where to go for help!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Openstyles
Excursionist
17 1 8

Thank you so much for all the info! I truly appreciate it. I’ve decided to find an expert to design my store. I’ve tried so hard and I’m proud of how far I’ve come but truth be told… I’m not a web designer. 😂 Again, I’m truly thankful for all your help in trying to get my store going! 

Open Styles Unlimited
Imogen
Shopify Staff
1550 187 277

Hey there, @Openstyles!

 

Thanks for following up and letting us know you're looking to find an Expert to help you out with your store! That's a super good idea if you feel you're out of your element here, and there are loads of great Experts out there to work with! 

 

I recommend that you check out our Official Shopify Experts Page so you can get in touch with someone to discuss working on your store. Finding an Expert through our page allows us to support you and the Expert if needed! If you were to hire someone to help you from a third party platform, we wouldn't be able to jump in and help like we can if connected through our official page.

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Openstyles
Excursionist
17 1 8

Thank you! 

Open Styles Unlimited

Brendan-Optily
Shopify Partner
87 10 23

This is an accepted solution.

Hi @Openstyles

 

Your website looks great with really strong product imagery. You mentioned you are not getting any traffic. I notice you are not running any ads. Did you have some live previously and they didn't work?

 

The easiest way to get started (cost effectively) is to launch two types of campaigns:

 

1. Traffic campaigns 

Use all the great product imagery you have and any video you might have (15 seconds or less). Create traffic campaigns targeting your audience on Instagram, Facebook and TikTok.

 

2. Product catalog

Assume that people won't buy the first time they visit your site (less than 3‰ of people do). So, launch dynamic product remarketing campaigns that remind people of the product they were interested in when they visited your store.

 

Hope that helps. 

Optily - Supercharge your ROAS (App)
Get more sales from ads with daily ad spend optimization for Google, Instagram, Facebook, YouTube and TikTok. Install for free here.
Openstyles
Excursionist
17 1 8

Thank you! I just had a redesign completed and I love it now. Thanks for the advice, truly appreciate it! 

Open Styles Unlimited
Imogen
Shopify Staff
1550 187 277

Hey again, @Openstyles

 

Thanks for following up with us and letting us know about your store! Super awesome that you're happy with how things have turned out! Our Experts are awesome, and this is a great example of the Community coming together to help you have something you're happy with! What are some of your favourite things about your new design?

 

Now that the design has been updated, it's time to start thinking about some next steps! Have you looked into marketing at all? Social media marketing is a massive factor to look into, as driving traffic to your store is just as important as having a well designed store! I have a resource here that provides you some steps to look into when it comes to a social media marketing strategy!

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

MichaelaSabata
Visitor
1 0 0

I am having the same issue, I get the traffic but no sales.  I understand reviews need to be added but if there are no sales kind of hard to have reviews.  I use DropCommerce and they don't have reviews with their products to import.  So my question is how do you obtain reviews when you have no sales:?

Sawanxi5
Tourist
5 0 0
I have no reviews
faithfullee
Visitor
3 0 0

The Shopify platform is very different from Amazon or eBay; it requires Marketing Campaigns through third parties like Google, MSN, Yahoo, and Facebook, which is costly and does not guarantee sales. However, our eBay store is doing well; it doesn't cost me an expansive annual membership like Shopify. It's one of the Best low-cost advertising sites. Please check with eBay.