Re: POS app showing random pictures on products saved to the smart grid

POS app showing random pictures on products saved to the smart grid

JustinNJ
Pathfinder
90 3 71

Items that were in some categories in the smart grid are randomly showing a picture off a boot.

These items had no image to begin with. The boot picture is not even something we sell.

No image shows up when you check them in the back end.

 

JustinNJ_0-1728672573467.png

 

Replies 9 (9)

BreaderyStaff
Tourist
3 0 3

We're having the same issue!  Would love for it to go back to no image - or at least let us upload a default image for products without pictures!

sbdreamin
Visitor
2 0 0

Stupid programmers and/or stupid product managers for Shopify is why it is doing that. If they want a default image on their own app, the Shop App, which is an aggregator of all our stores, it should NOT override our images in our POS or backend, even if that product does not have an image. It's a line or two of code to correct that. I'm going to report it as a bug.

devsports
Shopify Partner
1 0 1

Same issue here. Only started showing today

AECPrinting
Tourist
4 0 3

Us too!  It's extremely silly since we are a printshop.  Can't figure out where it's coming from or how to turn it off.

AbiBarnesRUBY
Visitor
2 0 2

Can confirm we are also having the same issue, on Shopify Plus

TGfromZZ
Shopify Partner
1 0 0

Yes, we have the same problem. Do not see any means to change it. Let us know if you find the solution! Thank you!

 

JustinNJ
Pathfinder
90 3 71

Apparently @Shopify is is ignoring this problem.

AbiBarnesRUBY
Visitor
2 0 2

I submitted a request to POS support and got this back:

 

"I see that you have mentioned concerns with a boot image on your products that you did not add.
 
To confirm, this is a known issue that our developers are already working on a fix. Please ensure to install POS updates as it becomes available in your device, as fix will be released on the next updates. Target resolution will be released on POS app version 9.21.
 
As a workaround, you can add a photo of your product in your Shopify Admin to replace the 'shoe' photo. As this default 'shoe' image are currently being automatically added to those products that doesn't have an image uploaded."

BreaderyStaff
Tourist
3 0 3

Thanks for sharing that!